What Noci AI does
Noci AI is an AI incident management platform. Paging goes out at once, with AI triage alongside it. Agents investigate with your telemetry and recent code changes, an AI voice agent phones the on-call engineer, and an agent in Slack answers questions and runs the incident room. You choose, step by step, whether an agent asks before it acts.
Triage from the first alert
Paging goes out at once and AI triage runs alongside it. If you choose, triage runs first and paging waits for it.
Noise, with the reason shown
Alerts are scored for noise and the reasons are shown. Noisy alerts can be kept off an escalation policy.
Blind spots, with the alert proposed
Noise leads teams to mute alerts, and coverage shrinks. Triage takes the noise, and Noci names what no alert covers and proposes the alert.
Paging by phone, SMS, Slack and Teams
Noci AI pages by phone, SMS, Slack channel and Microsoft Teams, as your escalation policy says.
On-call schedules and escalation
Layered rotations, handoffs and overrides, and escalation policies that run across Slack, phone and SMS.
One context for the incident
Alerts, deploys, tickets, chat and ownership sit in one place, so people and agents start from the same facts.
Investigation with your telemetry
Agents investigate each alert with your telemetry and recent code changes, then show a hypothesis and the evidence behind it.
An AI call to the on-call engineer
An AI voice agent phones the on-call engineer, briefs them on the incident and takes actions during the call.
Ask first
You choose, step by step, whether an agent asks before it acts.
Workflows you build
Build the steps an agent follows, one at a time, and connect your own MCP servers as tools for it.
Ask Noci in Slack
Noci answers questions in Slack, reads the thread and remembers what it was asked. An action it proposes runs only when a person confirms.
The bridge, the summary and status drafts
In Slack, Noci AI runs the bridge, keeps a summary as the incident moves and drafts the status updates.
Customer impact from billing and CRM Coming
It will show which customers an incident reaches, and what it puts at risk.