Noci AI vs FireHydrant
Noci AI phones the on-call engineer: its AI voice agent calls and briefs them on the incident. Its agents start investigating as soon as an alert arrives, with your telemetry and recent code changes, and you can keep alerts above a flakiness score off an escalation policy.
| Capability | Noci AI |
|---|---|
| AI voice call to the on-call engineer | An AI voice agent phones the on-call engineer and briefs them on the incident. |
| AI agents on every alert | Agents work each alert from the moment it arrives, with your telemetry and your recent code changes. |
| Alert noise | You can keep alerts above a flakiness score off an escalation policy; each alert shows its noise score and the reasons. |
| On-call and escalation | Schedules and escalation policies, paging by phone, SMS, a Slack channel and Microsoft Teams. |
Why teams choose Noci AI
The AI incident call. Noci’s AI voice agent phones the on-call engineer and briefs them on the incident, so they start from what is already known.
Investigation from the first alert. Noci’s agents start on an alert as soon as it arrives, alongside paging, and work it with your telemetry and your recent code changes.
Noise handled by policy. You can keep alerts above a flakiness score off an escalation policy, and each alert shows its noise score with the reasons.
On-call and the AI agents in one product. Noci runs the on-call schedules, escalation policies and paging, opens a Slack channel for each declared incident, and puts the agents’ findings on the same timeline.
Switching
Our team works through the migration with you. Keep FireHydrant running until you have checked what was set up, then switch paging over. If part of your on-call still runs in PagerDuty or Opsgenie, the importer moves that setup, and it shows in Noci within 24 hours. See how migration works and Noci’s pricing.
Questions
How do we move from FireHydrant to Noci AI?
Our team works through the migration with you: your schedules, escalation policies and alert sources. Keep FireHydrant running until you have checked what was set up, then switch paging over.
When do Noci AI's agents start on an alert?
As soon as it arrives, alongside paging. They work it with your telemetry and your recent code changes, so the engineer who answers starts from evidence.
How does Noci AI page the on-call engineer?
By phone, SMS, a Slack channel or Microsoft Teams, as the escalation policy defines. Its AI voice agent phones the on-call engineer and briefs them on the incident.
How does Noci AI keep noise off an escalation policy?
You can keep alerts above a flakiness score off an escalation policy. Each alert shows its noise score and the reasons behind it.
How is Noci AI priced?
In bands by the number of users, billed annually or monthly, with AI credits included in every band. Paging by SMS, Slack and Teams is always free. The bands, the credits and the calculator are on the pricing page.