Noci AI vs Opsgenie
Noci AI runs on-call, paging and incident response with AI agents: schedules and escalation policies, paging by phone, SMS, a Slack channel and Microsoft Teams, agents that start on the first alert, and an AI voice agent that phones the on-call engineer and briefs them. Opsgenie is an on-call and alerting tool.
| Capability | Noci AI |
|---|---|
| On-call and escalation | Schedules and escalation policies, paging by phone, SMS, a Slack channel and Microsoft Teams. |
| AI voice call to the on-call engineer | An AI voice agent phones the on-call engineer and briefs them on the incident. |
| AI agents on every alert | Agents work each alert from the moment it arrives, with your telemetry and your recent code changes. |
| Alert noise | You can keep alerts above a flakiness score off an escalation policy; each alert shows its noise score and the reasons. |
| Switching | The importer moves schedules, escalation policies, services and alert sources; the setup shows in Noci AI within 24 hours. |
Why teams choose Noci AI
On-call, paging and AI agents. Noci runs the on-call schedules, escalation policies and paging, and its agents work each alert from the moment it arrives, with your telemetry and your recent code changes.
The AI incident call. Noci’s AI voice agent phones the on-call engineer and briefs them on the incident before they open a laptop.
Noise handled by policy. You can keep alerts above a flakiness score off an escalation policy, and each alert shows its noise score with the reasons.
Switching
Already on Opsgenie? The importer moves your setup to Noci AI, and our team works through the migration with you. The steps are on how to move off Opsgenie; see also how migration works and Noci’s pricing.
Questions
Can Noci AI take over our Opsgenie setup with the importer?
Yes, the importer moves it. The steps are on the Opsgenie alternative page.
How does Noci AI page the on-call engineer?
By phone, SMS, a Slack channel or Microsoft Teams, as the escalation policy defines. Its AI voice agent phones the on-call engineer and briefs them on the incident.
What happens when an alert arrives in Noci AI?
Noci's agents start on it as soon as it arrives, alongside paging, and work it with your telemetry and your recent code changes, so the engineer who answers starts from evidence.
How does Noci AI keep alert noise down?
You can keep alerts above a flakiness score off an escalation policy. Each alert shows its noise score and the reasons behind it.
How is Noci AI priced?
Noci AI is priced in bands by the number of users, billed annually or monthly. Every band includes AI credits, and paging by SMS, Slack and Teams is always free. The calculator is on the pricing page.