PagerDuty alternative
Noci AI replaces your PagerDuty on-call schedules, escalation policies and paging, and adds AI agents and an AI voice agent that phones the on-call engineer, in one product. The importer moves your setup, you see it in Noci within 24 hours, and you keep PagerDuty running until you have checked it.
| Capability | Noci AI |
|---|---|
| Switching | The importer moves schedules, escalation policies, services and alert sources; the setup shows in Noci AI within 24 hours. |
| On-call and escalation | Schedules and escalation policies, paging by phone, SMS, a Slack channel and Microsoft Teams. |
| AI voice call to the on-call engineer | An AI voice agent phones the on-call engineer and briefs them on the incident. |
| AI agents on every alert | Agents work each alert from the moment it arrives, with your telemetry and your recent code changes. |
| Alert noise | You can keep alerts above a flakiness score off an escalation policy; each alert shows its noise score and the reasons. |
Why teams move to Noci AI
One product for the whole incident. On-call, paging, incident response in Slack and the AI agents are one product in Noci, so the alert, the page, the investigation and the incident channel share one timeline.
An AI voice agent on the call. Noci’s AI voice agent phones the on-call engineer and briefs them on the incident.
Investigation from the first alert. Noci’s agents start on an alert as soon as it arrives, alongside paging, and work it with your telemetry and your recent code changes.
Switching from PagerDuty
Connect the importer to PagerDuty, choose what moves (schedules, escalation policies, services and alert sources), and the setup shows in Noci within 24 hours. Keep PagerDuty running until you have checked what was imported, then switch the pager over. Want help moving? Our team works through the migration with you: see how migration works. For the capability view, see Noci AI vs PagerDuty.
Questions
What does Noci AI replace when we leave PagerDuty?
On-call schedules, escalation policies, paging by phone, SMS, a Slack channel and Microsoft Teams, and incident response in a Slack channel for each incident. It adds AI agents that investigate and an AI voice agent that phones the on-call engineer.
How does the move from PagerDuty work?
You connect the importer to PagerDuty and choose what moves: schedules, escalation policies, services and alert sources. The setup shows in Noci within 24 hours. Keep PagerDuty running until you have checked what was imported, then switch the pager over.
Can our team get help with the migration?
Yes. On top of the importer, our team works through the migration with you: what to move first, how to check what was imported, and when to switch the pager over.
What happens to our alert sources?
They point at Noci as well, then instead. You switch the pager over when you are ready.
How is Noci AI priced?
In bands by the number of users, billed annually or monthly, with AI credits included in every band. Paging by SMS, Slack and Teams is always free.