Noci AI vs PagerDuty
Noci AI puts on-call, paging, incident response and AI agents in one product. Its AI voice agent phones the on-call engineer and briefs them on the incident, and its agents start investigating on the first alert. Teams on PagerDuty switch with the importer and see their setup in Noci within 24 hours.
| Capability | Noci AI |
|---|---|
| AI voice call to the on-call engineer | An AI voice agent phones the on-call engineer and briefs them on the incident. |
| AI agents on every alert | Agents work each alert from the moment it arrives, with your telemetry and your recent code changes. |
| On-call and escalation | Schedules and escalation policies, paging by phone, SMS, a Slack channel and Microsoft Teams. |
| Alert noise | You can keep alerts above a flakiness score off an escalation policy; each alert shows its noise score and the reasons. |
| Incident response in chat | A Slack channel for each declared incident, opened with the incident's context and a meeting link. |
| Switching | The importer moves schedules, escalation policies, services and alert sources; the setup shows in Noci AI within 24 hours. |
Why teams choose Noci AI
The AI incident call. When an alert pages someone, Noci’s AI voice agent phones the on-call engineer and briefs them on the incident, so the first minutes go to the fix rather than to catching up.
AI agents that start on the first alert. Noci’s agents work an alert with your telemetry and your recent code changes as soon as it arrives, alongside paging, so the engineer who answers starts from evidence.
One product. Every Noci band includes on-call schedules, escalation policies, paging by phone, SMS, a Slack channel and Microsoft Teams, a Slack channel for each incident, and the AI agents. The alert, the page, the investigation and the incident channel share one timeline.
Noise handled by policy. You can keep alerts above a flakiness score off an escalation policy, and alerts show their noise score with the reasons behind it.
Switching
The importer moves your PagerDuty schedules, escalation policies, services and alert sources, and the setup shows in Noci within 24 hours. Keep PagerDuty running until you have checked what was imported, then switch the pager over. See switching from PagerDuty and how migration works.
Questions
How do we move from PagerDuty to Noci AI?
Connect the importer to your PagerDuty account and choose what moves: schedules, escalation policies, services and alert sources. The setup shows in Noci within 24 hours. Keep PagerDuty running until you have checked what was imported, then switch the pager over.
How does Noci AI page the on-call engineer?
By phone, SMS, a Slack channel or Microsoft Teams, as the escalation policy defines. Its AI voice agent phones the on-call engineer and briefs them on the incident, so they start from what is already known.
What do Noci AI's agents do when an alert arrives?
They start on it alongside paging, working the alert with your telemetry and your recent code changes, so the engineer who answers starts from evidence rather than from a blank screen.
How does Noci AI keep noise off an escalation policy?
You can keep alerts above a flakiness score off an escalation policy. Each alert shows its noise score and the reasons behind it.
How is Noci AI priced?
In bands by the number of users, billed annually or monthly, with AI credits included in every band. Paging by SMS, Slack and Teams is always free. The bands and the calculator are on the pricing page.
Can we keep PagerDuty running until we switch?
Yes. Keep PagerDuty running until you have checked what the importer set up in Noci. Then point your alert sources at Noci and switch the pager over.